FAQ’S

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FREQUENTLY ASKED QUESTIONS

Refund & Cancellation Policy
  1. Subscription based services can be canceled at anytime unless otherwise noted in the terms for your specific engagement.
  2. Terminated subscriptions are not subject to any refund of monies already paid for the term of the current billing cycle (monthly, annually, etc)
  3. Free trial periods that that reach their expiration period will automatically renew at the frequency and plan level chosen for a specific service during registration of the free trial. To avoid any charges, insure program is canceled at least 24 hours prior to the expiration of your trial.
  4. If no specific plan was chosen during registration of a free trial and more than one recurring frequency is available for the plan demonstrated in the trial, the shortest frequency will be used for your ongoing renew until canceled.
  5. Once a billing event has occurred there is no refund in whole or part to the amount paid; you have opted to retain the use of the service or system for the period specified and terminating earlier is by customer choice to discontinue without refund for that period.
  6. In certain cases, credits for free or enhanced services may be issued. This is a case-by-case basis depending on the specific situation and only through communications directly with customer service.
  7. Refunds may only be provided (upon management approval) for the following scenarios (a) an incorrect billing amount based on the plan chosen at the time of the billing event (b) an official legal notice from your financial institution that the user of the payment vehicle engaged in fraudulent behavior. We reserve the right to request specific proof fraud and/or copies of the legal enforcement procedures toward the user of the payment vehicle.
We use a multitude of strategies to bring candidates to the AI Made in Africa marketplace. Through thought leadership webinars, in-person events, newsletters, and advertising campaigns, our marketing team does an excellent job of cultivating a candidate community. In addition, we leverage a wide range of sponsored and unpaid channels including (but not limited to):
  • Twitter
  • FaceBook
  • LinkedIn
  • Google Ads
We also onboard out own graduates from the AI Made in Africa Academy to our talent pool.
The demand for talented remote candidates has increased as the office landscape has changed. 60% of active organizations now offer remote employment, thanks to the Great Resignation emphasizing the appeal of remote work. AI Made in Africa is thrilled to leverage on Africa's demographic dividend to incorporate high-quality remote talent scale, in addition to the onsite talent we already provide in our existing available areas, as more firms expand their teams geographically.
The candidate's first point of contact should be through AI Made in Africa; after that, the candidate will proceed through your standard hiring procedure. Please use the anonymous Q&A system incorporated in every profile if you have questions about a candidate's background, job history, experience, or anything else. Consider it a type of crowdsourced interview. Scheduling can be done directly on the site as well. Candidates that respond "yes" to your Interview Request will be automatically pushed to your ATS if you've linked AI Made in Africa with an ATS. You can move candidates as usual there, and moving candidates to later stages will update your AI Made in Africa representatives automatically.
AI Made in Africa is a two-sided marketplace for Africa's tech workers. Currently, our platform matches employers with candidates in: Software Engineering
  • Full Stack Engineer
  • Backend Engineer
  • Frontend Engineer
  • Mobile Engineer
  • Data Engineer
  • Search Engineer
  • Machine Learning Engineer
  • NLP Engineer
  • Computer Vision Engineer
  • AR/VR Engineer
  • Blockchain Engineer
  • Security Engineer
  • Embedded Engineer
  • Gaming Engineer
  • Hardware Engineer
Data Analytics
  • Data Analyst
  • Data Scientist
  • Business Analyst
  • Business Operations
Design
  • Product Designer
  • UX Designer
  • UX Researcher
  • Visual/UI Designer
  • Brand/Graphics Designer
Quality Assurance (QA)
  • QA Test Automation Engineer
  • QA Manual Test Engineer
Product Management
  • Product Manager
Developers Operations (DevOps)
  • DevOps Engineer
  • Site Reliability Engineer (SRE)
  • Build/Release Engineer
Engineering Manager
  • Applications Engineering Manager
  • Data Infrastructure Manager
  • DevOps Manager
  • Machine Learning Manager
  • Mobile Engineering Manager
  • QA Manager
  • Search Engineering Manager
AI Made in Africa is a sourcing platform that allows businesses to find and recruit pre-vetted technical talent. AI Made in Africa is a highly selected marketplace that features only the greatest technical talent from Africa that is prepped and ready for their next professional move. AI Made in Africa enables hiring managers and recruiters to save time and money by accelerating sourcing activities. AI Made in Africa connects you with a vetted pool of responsive applicants so you can focus on interviewing and hiring rather than sourcing. AI Made in Africa helps candidates and employers align from the start by increasing transparency on both sides of the hiring process. You can be sure you're focusing on the proper candidates since you have all of the information you need right at your fingertips.

General Inquiries

Refund & Cancellation Policy
  1. Subscription based services can be canceled at anytime unless otherwise noted in the terms for your specific engagement.
  2. Terminated subscriptions are not subject to any refund of monies already paid for the term of the current billing cycle (monthly, annually, etc)
  3. Free trial periods that that reach their expiration period will automatically renew at the frequency and plan level chosen for a specific service during registration of the free trial. To avoid any charges, insure program is canceled at least 24 hours prior to the expiration of your trial.
  4. If no specific plan was chosen during registration of a free trial and more than one recurring frequency is available for the plan demonstrated in the trial, the shortest frequency will be used for your ongoing renew until canceled.
  5. Once a billing event has occurred there is no refund in whole or part to the amount paid; you have opted to retain the use of the service or system for the period specified and terminating earlier is by customer choice to discontinue without refund for that period.
  6. In certain cases, credits for free or enhanced services may be issued. This is a case-by-case basis depending on the specific situation and only through communications directly with customer service.
  7. Refunds may only be provided (upon management approval) for the following scenarios (a) an incorrect billing amount based on the plan chosen at the time of the billing event (b) an official legal notice from your financial institution that the user of the payment vehicle engaged in fraudulent behavior. We reserve the right to request specific proof fraud and/or copies of the legal enforcement procedures toward the user of the payment vehicle.
The candidate's first point of contact should be through AI Made in Africa; after that, the candidate will proceed through your standard hiring procedure. Please use the anonymous Q&A system incorporated in every profile if you have questions about a candidate's background, job history, experience, or anything else. Consider it a type of crowdsourced interview. Scheduling can be done directly on the site as well. Candidates that respond "yes" to your Interview Request will be automatically pushed to your ATS if you've linked AI Made in Africa with an ATS. You can move candidates as usual there, and moving candidates to later stages will update your AI Made in Africa representatives automatically.
AI Made in Africa is a two-sided marketplace for Africa's tech workers. Currently, our platform matches employers with candidates in: Software Engineering
  • Full Stack Engineer
  • Backend Engineer
  • Frontend Engineer
  • Mobile Engineer
  • Data Engineer
  • Search Engineer
  • Machine Learning Engineer
  • NLP Engineer
  • Computer Vision Engineer
  • AR/VR Engineer
  • Blockchain Engineer
  • Security Engineer
  • Embedded Engineer
  • Gaming Engineer
  • Hardware Engineer
Data Analytics
  • Data Analyst
  • Data Scientist
  • Business Analyst
  • Business Operations
Design
  • Product Designer
  • UX Designer
  • UX Researcher
  • Visual/UI Designer
  • Brand/Graphics Designer
Quality Assurance (QA)
  • QA Test Automation Engineer
  • QA Manual Test Engineer
Product Management
  • Product Manager
Developers Operations (DevOps)
  • DevOps Engineer
  • Site Reliability Engineer (SRE)
  • Build/Release Engineer
Engineering Manager
  • Applications Engineering Manager
  • Data Infrastructure Manager
  • DevOps Manager
  • Machine Learning Manager
  • Mobile Engineering Manager
  • QA Manager
  • Search Engineering Manager
AI Made in Africa is a sourcing platform that allows businesses to find and recruit pre-vetted technical talent. AI Made in Africa is a highly selected marketplace that features only the greatest technical talent from Africa that is prepped and ready for their next professional move. AI Made in Africa enables hiring managers and recruiters to save time and money by accelerating sourcing activities. AI Made in Africa connects you with a vetted pool of responsive applicants so you can focus on interviewing and hiring rather than sourcing. AI Made in Africa helps candidates and employers align from the start by increasing transparency on both sides of the hiring process. You can be sure you're focusing on the proper candidates since you have all of the information you need right at your fingertips.